Career Opportunities

Service Representative
Railroad Street, St. Johnsbury branch

Work with a Team That Works With the Community.

SUMMARY
This position is the primary contact between the Bank and its customers; accordingly, it requires excellent customer service skills. All customer interactions will be handled in a friendly, courteous, and knowledgeable manner. Processing of transactions must be done efficiently, accurately, and in accordance with strict confidentiality.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deliver a high level of customer satisfaction by providing quality customer service to all customers.
• Help to expand current relationships of every bank customer by making referrals to customer service representatives, loan officers, and others utilizing customer service sales skills.
• Be knowledgeable about the Bank’s products and services in order to provide account information and discuss bank products and services suitable to customers needs.
• Process all customer transactions in an accurate, efficient, and confidential manner.
• Balance cash drawers daily, and the ATMs as assigned.
• Be on call for after hours for ATM servicing.

EDUCATION and/or EXPERIENCE
High school diploma of general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

To Apply

Please email the Human Resources Department with your resume for any of the current openings available or for future consideration. If you have any questions or concerns please feel free to contact the Human Resources Department at 1-800-370-3196.

You may also mail to: