Posted June 8, 2020
Limited Lobby Access Is Now Available!
Passumpsic Bank is ready to move to Phase II of our Branch reopening process. We do this in step with control measures, as defined by the CDC and state government guidelines.
Starting on Monday, June 8, limited customer in-branch access will be available for bank transactions only. Appointments with Commercial Bankers, Universal Bankers or Financial Consultants will continue by phone or digital meetings at this time. Contact your Banker or Consultant for more details.
Signage is posted before entering our branches providing the following social distancing guidelines:
- No entry if signs of respiratory illness are evident
- Stay 6 feet apart from everyone
- Customers are encouraged to wear a cloth mask
- Occupancy limits are posted for each lobby
Waiting areas for customers will be provided in the branch if ample space is available. Lobby floors will be marked with arrows to adhere to social distancing guidelines. All employees will be wearing approved cloth or surgical face masks in customer contact areas. A translucent shield or sneeze guard will also be used in lieu of masks at teller lines. Alcohol based hand sanitizer will be made readily available for customers in our lobbies.
We do encourage you to continue to use our Drive-up service, which is available at all eleven branch locations. All your transaction needs, except safe deposit access, can be taken care of at the drive-up. Our Customer Support staff is also available to answer your questions during regular business hours at 802-748-3196 or toll-free at 1-800-370-3196.
Our goal remains to help keep everyone safe and healthy as we transition through the reopening business phases.
Posted May 19, 2020
On May 15, 2020, Vermont Governor Phil Scott signed Addendum 14, A Be Smart, Stay Safe order to extend the State of Emergency to June 15 and update previous emergency orders to reflect re-openings and eased restrictions announced in recent weeks. State data and modeling indicates the spread of COVID-19 continues to slow and Vermont now has one of the lowest 3-day and 7-day growth rates in the country. To view Addendum (Be Smart, Stay Safe), visit https://governor.vermont.gov/content/addendum-14-executive-order-01-20
Posted March 27, 2020
New Hampshire Governor Christopher Sununu has implemented a “STAY HOME, STAY SAFE” order for New Hampshire effective March 28 12:01AM -May 4. As a reminder banks are considered essential and can remain open.
Drive-up hours for each location are stated below. Please rest assured that we will be monitoring hours and adjust as needed.
|Locations ||Monday - Wednesday ||Thursday|| Friday||Saturday
|Berlin Branch||9:30AM - 4:30PM||9:30AM - 4:30PM||9:30AM - 4:30PM||10:00AM - 1:00PM
|Danville Branch||8:00AM - 5:00PM||8:00AM - 5:00PM||8:00AM - 5:00PM||-
|Island Pond Branch|
|8:30AM - 5:00PM||8:30AM - 5:00PM||8:30AM - 5:30PM||-
|Lyndonville Branch||8:00AM - 5:00PM|| 8:00AM - 5:30PM || 8:00AM - 5:30PM ||8:30AM - 12:00PM
|Newport Branch||8:00AM - 5:00PM||8:00AM - 5:30PM ||8:00AM - 5:30PM ||8:30AM - 12:00PM
|St. Johnsbury Center Branch||8:30AM - 5:00PM||8:30AM - 5:00PM||8:30AM - 5:00PM||-
|St. Johnsbury RR Street Branch||8:00AM - 5:00PM ||8:00AM - 5:30PM ||8:00AM - 5:30PM ||8:30AM - 12:00PM
|Groveton Branch||8:30AM - 5:00PM ||8:30AM - 5:00PM ||8:30AM - 5:00PM || 9:00AM - 12:00PM
|Lancaster Branch||8:00AM - 5:00PM||8:00AM - 5:30PM ||8:00AM - 5:30PM ||8:30AM - 12:00PM
|Littleton Branch||8:30AM - 5:00PM||8:30AM - 5:00PM||8:30AM - 5:00PM||8:30AM - 12:00PM
|Whitefield Branch||8:30AM - 5:00PM||8:30AM - 5:00PM||8:30AM - 5:00PM||9:00AM - 12:00PM
For new or in-process consumer loans, contact your banker directly or visit our website at https://www.passumpsicbank.com/ for additional information.
For commercial loans, please contact a lender directly. Here is the link for commercial lenders https://www.passumpsicbank.com/business-banking/contact-a-specialist.
ATMs & Digital Banking Services
Our ATMs and digital banking services (online banking, mobile banking, mobile deposit and telephone banking) are also available 24/7. While our service is drive-up only, we will waive the mobile deposit fee. Please contact us if your mobile deposit needs exceed our daily deposit limit.
Our Customer Support Department is ready to assist you if you need further assistance by calling 1-800-370-3196 during regular business hours Monday-Friday 8AM-5PM and Saturdays 8:30AM-12 Noon.
Thank you for your cooperation during this extraordinary time. Please be assured that Passumpsic Bank is committed to supporting our customers, employees and our communities through this situation.