Tips for Using Mobile Phones, Mobile Banking and Mobile Payments Securely
Mobile phone applications, text messages, instant messages and calls from unfamiliar or suspicious sources that request personal financial information and passwords should be declined and, when appropriate, promptly deleted, and not replied to or forwarded. Any links they contain should not be opened.
Each mobile phone and mobile phone application should be assigned a different password with the maximum allowable number and type of characters.
Mobile phones should be set to logoff automatically after no more than two minutes of non-use, with a password required to log back into the phone.
Mobile phones should be locked up when not in use and not left in visible, unsecured locations.
Lost or stolen phones should be reported to the carrier promptly.
Tips for Using Mobile Deposit
Before logging into the mobile deposit app, close all other apps running in the background on your mobile phone
Sign/endorse the back of your check, and label it "For Mobile Deposit Only"
When prompted for the amount, carefully enter the check amount to ensure it matches the amount written on your check
Flatten folded or crumpled checks before taking your photos
Keep the check within the view finder on the camera screen when capturing your photos
Try not to get too much of the areas surrounding the check
Take the photos of your check in a well-lit area
Place the check on a solid dark background before taking the photo of it
Keep your phone flat and steady above the check when taking your photo
Hold the camera as square to the check as possible to reduce corner to corner skew
Make sure that the entire check image is visible and in focus before submitting your deposit.
No shadows across the check
All four corners are visible
Check is not blurry
The MICR line (numbers on the bottom of your check) is readable.